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Kerry Anderson is National Accounts Manager for single-family rental clients at MCS. He is responsible for ensuring clients fully maximize MCS's service offerings, maintaining client satisfaction and client retention.
With a highly competitive rental market, single-family rental (SFR) owners/operators understand that tenant retention is more critical than ever. Growing your SFR business is easier (and more profitable) when you’re able to retain your current, quality, tenants rather than regularly having to turn over properties for new renters. But tenant retention takes effort and focus.
When a top single-family rental (SFR) operator sought to shift from multiple vendors for their vacant-home construction projects to just a few national partners, they looked to MCS to help them consolidate. Through a successful pilot program, MCS was able to support their needs by quickly building a strong relationship and creating trustworthy efficiency for the operator’s teams at every level along the way.