Work orders are managed through the MCS Service Partner portal.
How do I receive work orders?
Work orders are assigned via the MCS platform. You will be introduced to the field team once fully onboarded.
What if I need more time to complete a bid or service request?
Communicate with your MCS contact immediately if you anticipate delays. Large bids may require 1-2 weeks to compile.
What should I do if I can’t fulfill a work order?
Notify your MCS contact as soon as possible to avoid compliance issues and ensure continuity of service.
Can I provide services in multiple states?
Yes, but only in states where you self-perform. Subcontracting is not permitted unless pre-approved.
Find the latest training videos to help you navigate our systems and the mobile app more efficiently instantly in the Field Tech Connect app!
You can find the training videos in your vendor profile by clicking on the information symbol (ℹ) in the top right corner of your profile on the desktop app or on the mobile app information page.
Reach out to your onboarding contact to learn how to get access!
Not Yet a Service Partner?
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MCS and Chain Store are always looking for qualified service partners to add to our network. If interested, search for openings and Submit Your Application >
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