Quality is everything in residential renovations—and at MCS, it’s never left to chance. Our rigorous quality control (QC) process ensures that every detail, from initial scope to final walk-through, lives up to the highest standards. By taking these steps throughout the renovation and construction process, clients can be assured that the property will be delivered as outlined and reduce fixes during the final close-out.
Discover how our structured QC framework, including strategic oversight and experienced project management, consistently delivers excellence.
Effective QC requires continuous, diligent and independent review. That’s why MCS strategically structures our process in the following way:
MCS’s QC process is driven by a quality control manager, an MCS employee who works with the project manager to help ensure work is completed correctly, reducing the need for rework and return trips. Because they aren’t involved in the initial work, the QC manager is able to conduct quality checks once a renovation project starts based solely on the documented scope of work and offer an unbiased evaluation. Not only does this “second set of eyes” help ensure work is completed to the highest standards, but also serves as reassurance that nothing scoped has been overlooked.
The QC manager conducts visits in the middle of the project to verify that scoped items are being completed in a timely manner and to catch any quality issues. By resolving those early in the process rather than at the project’s completion, we can keep projects moving smoothly and maintain the highest standards for quality.
The QC manager also understands customer-driven specifications, such as standard paint colors or special finishes, and can anticipate any challenges and ensure issues are handled proactively.
MCS has further streamlined its QC process through the implementation of an app-driven progress inspection report (PIR) that serves as an essential QC checklist of all of a project’s critical items.
Created by the project manager and shared with the QC manager for review, the PIR ensures every task is completed, documented with photos, and aligned with the project scope. The PIR also offers clients a clear snapshot of progress, making it easy to provide weekly or biweekly updates that reflect project completion as a percentage.
MCS’s QC process plays a critical role in keeping projects on track, on time and at the highest quality of workmanship. By combining structured oversight with real-time documentation and collaboration, we minimize rework, reduce delays and deliver consistent, high-quality work. It’s not just about checking boxes—it’s about efficiency and excellence in every renovation.
MCS offers a level of quality control unique to the industry for larger-scale residential renovations—one that can respond with agility to minimize the need for rework and maximize your satisfaction with the final product. MCS can provide QC service as a stand-alone item to check other third-party work or even your own team to provide an unbiased review and assessment.
If you need a trusted property service partner to assist with your residential renovations, find out how MCS can effectively manage home renovations of any scope as well as provide ongoing preventive maintenance and complete tenant turns. Contact Jason Myers or Houston Holloway to learn more about how MCS can deliver for you.