MCS | Knowledge Center

After another strong year of progress and growth in 2024—including acquiring a company, adding a line of business and doubling the size of our existing business—MCS is poised to take on even more new opportunities and challenges in 2025. 
 
“In 2025 and really for the next two years, I see our trajectory continuing,” says MCS CEO Craig Torrance. “We want to see our business lines continue to drive more customers, more markets, more services, better software and more great people.”
 
As we look ahead to the new year, Torrance shares his thoughts on where MCS is headed and his vision for building on our success.

With 2024 nearly behind us, we’re reflecting on MCS’s biggest achievements and challenges of the year as we work to keep our momentum going into 2025. Andrew Nolan, President of Commercial and Residential at MCS, shares his thoughts on the most critical wins for Chain Store Maintenance - an MCS Company, our commercial services business line, as well as expectations for the year ahead. 

There’s more to commercial plumbing than regular maintenance. In fact, your commercial plumbing program could be a place where you save money and make an impact on the employees and customers who frequent your sites. 

Commercial properties require regular maintenance to ensure safety, functionality and curb appeal. And while specialized contractors are always needed, it’s helpful to have a dedicated commercial handyman for quickly addressing everyday repairs to keep your sites in top shape—all while creating efficiencies.  

Generative artificial intelligence (AI), a type of deep-learning model that creates content using the data it’s trained on, is transforming the future of facilities and how they are designed, operated and maintained. How can AI help your facilities management work? MCS’s Chief Information Officer, Marin Ursu, shares his thoughts on the areas where AI can evolve to better aid facilities management.

For companies with multiple sites, it can be challenging to ensure that facilities are managed efficiently, consistently and in compliance with organizational standards at all locations. That’s why it’s essential to have a facilities manual that serves as a site-level guide to these standards and offers facilities maintenance best practices and resources.