When you’re growing your trade business, you want to work with a property services company that offers more than the basics. You want a true partner. And that’s what you get with MCS. We make sure that interactions with MCS are ESP: Easy, Speedy and Pleasant. That’s why our property preservation service partners appreciate working with us and remain in our network. In fact, the average tenure of our service partners is over 5 ½ years.
So, what’s it like to be a part of the MCS network? Whether you work in handyman, electrical, plumbing, painting or lawn maintenance, discover all the ways that MCS is ESP and how we can help set you up for success.
1. A Smooth, Accelerated Start
MCS is constantly evaluating its systems to ensure our trade partners have a pleasant start to their relationship with us. For our onboarding, we work to make sure our partnership gets off to a smooth and speedy start.
- Expedited onboarding. Your MCS recruiter will work with you to get you onboarded as quickly as possible and support you every step of the way.
- Automated application. Automated data in our partner application makes the process easier and speedier to complete.
- Fewer paperwork hassles. Because MCS uses online contracts, you can digitally sign our documents without the need to sign and scan or mail piles of paperwork.
2. A Simple, Supportive Structure
MCS prides itself on maintaining a simple structure that makes it easy for our service partners to work with us. With regular ongoing support and a personal contact you can reach out to any time, you won’t have to worry that you’ll be thrown into a system that's issuing work orders without a support system.
- One-to-one support. Once you become a property preservation service partner with MCS, you have an assigned service partner representative to provide one-to-one guidance and support.
- Consideration for skills and preferences. Because you work closely with them, your service partner manager will learn about your skills and work preferences, as well as the geographic areas you want to be in, to help you find the right work for growing your trade business.
- Consistent feedback. You’ll receive scorecards with regular feedback to help you be more effective on similar future jobs, plus you’ll always know where you stand.
3. Technology that Translates Across the Industry
While you can always go to your service partner manager for help or with questions, once you learn the ropes, you are free to complete your work orders through our easy-to-use online system: Vendor 360.
- Robust self-service portal: MCS’s technology platform, which is provided at no cost, is compatible with other systems and applications, like PPW, to deliver a better experience. Plus, our service partners don’t need to buy any special software—you’ll just need a mobile device and an internet connection. And you aren’t left on your own; we provide ample training to make the system as easy to use as possible.
- No required bidding platform. We encourage our service partners to use cost estimators, and you can use any platform you choose. MCS has a cost estimator directly embedded into our system as well, so you can use it or your preferred system—you decide.
4. A Tenured Team of Experts to Drive Your Growth
Because MCS is staffed by professionals with years of experience and knowledge of the industry, you know you’ll be in good hands. They understand the work you do because many of them were also service partners prior to joining the MCS team, and they want to help you grow your trade business.
- Comprehensive support: Your service partner manager serves as your personal work concierge. They can help you navigate the system if you encounter issues submitting work as well as ensure you understand how to complete work to industry standards and handle any needs you have out in the field.
- Low cost of acquisition: When you work with MCS, you don't need to rely on sales reps to secure jobs. You can work directly with us to acquire work and grow your trade business.
- Grow your trade business. Because MCS doesn’t over-saturate our markets with service partners, you’ll be able to maintain a steady volume of work rather than constantly needing to look for jobs. And because we have other business lines, there are often opportunities to provide service on single-family rental and commercial properties.
- Flexible geographic coverage: Being an MCS service partner allows you to choose where you work so you can be most efficient in building volume in your preferred service area.
5. An Expedient Payment Process
MCS is always looking for ways to remove obstacles in your path so you can get work, enjoy your work and receive payment promptly. In fact, our standard payment cycle is one of the fastest in the industry, and you can choose from two payment options, including:
- 30-day turnaround: While 60 to 90 days (or longer) is standard for many industry providers, our standard payment cycle is just 30 days.
- QuickPay. If you choose to opt into our accelerated payment program, you can receive payment in 10 days with a 2% expedited fee.
6. Recognition and Respect
MCS is a preferred client in the industry, and we take our partnerships seriously. We work hard to ensure a supportive, encouraging and fun environment, and we want our service partners to enjoy their experience with us.
- A culture of collaboration. When we make changes to our processes and systems, we reach out to our service partners for their help and input—to ensure results that benefit everyone.
- Recognition for your work. MCS has a monthly service partner awards program to highlight excellent work and recognize a job well done.
In today's environment where the industry can be challenging, MCS understands that we’re only as good as the service we provide—and that’s because of our valued service partners. Our commitment to ESP is essential to building true partnerships that last.
Are you an MCS service partner yet? Learn more about how we can help you grow your trade business.
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